VinciSpin Privacy Policy

VinciSpin is operated by Terdersoft B.V. (company number 164860), incorporated in Curaçao and licensed by the Curaçao Gaming Control Board under licence number OGL/2024/1126/0521. This page sets out what personal data we collect from you, the purposes for which we process it, who we share it with, and how long we keep it. Terdersoft B.V. is not established in the United Kingdom and does not hold a UK Gambling Commission licence; accordingly, this policy is governed by the operator’s own data-handling commitments rather than UK GDPR or the Data Protection Act 2018.

What information we collect

We collect personal data across several categories depending on how you interact with the site. Account registration data includes your name, date of birth, residential address, email address, and telephone number. KYC verification requires government-issued identity documents, proof of address, and where applicable copies of payment instruments used. We also collect gameplay data covering deposits, withdrawals, bets placed, session durations, and game selections, alongside device and network data such as IP address, browser type, operating system, and device identifiers. Cookies and similar technologies are used for site functionality and traffic analysis.

How we use your information

We process your personal data to provide the service: creating and maintaining your account, processing deposits and withdrawals, and enabling gameplay. We use identity and payment data to meet our obligations under the Curaçao Gaming Control Board framework, including age verification, know-your-customer checks, and anti-money laundering monitoring. Device and session data supports security monitoring and fraud prevention. Where you have opted in, we may use your contact details to send promotional communications, which you can withdraw at any time.

We share personal data with licensed payment processors to handle deposits and withdrawals, and with identity verification providers to carry out KYC checks. Data may be disclosed to the Curaçao Gaming Control Board (licence OGL/2024/1126/0521) in connection with regulatory oversight, and to other companies within the Terdersoft B.V. group for internal operational purposes. We disclose data to law enforcement or other authorities where we are legally required to do so.

Data retention

We retain account and transaction records for a minimum of five years following account closure, in line with anti-money laundering obligations applicable under our Curaçao licence. Certain categories of data, including KYC documents and financial transaction records, may be kept for up to seven years where a longer period is required by applicable law or regulatory guidance. Data that is no longer required for any lawful purpose is deleted or anonymised.

Your rights

You have the right to request a copy of the personal data we hold about you. You may ask us to correct inaccurate or incomplete data. You can request erasure of your data where no legal obligation requires us to retain it. You have the right to restrict or object to certain processing activities. Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing. To exercise any of these rights, contact us using the details below.

Contact us

Privacy queries and data rights requests can be directed to [email protected] . For account-related matters and general enquiries you may also write to [email protected] . No dedicated Data Protection Officer is publicly named for this operator; all privacy correspondence is handled through the support team.